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Privacy Policy

At Nora Agents, accessible from www.noraagents.com, one of our main priorities is the privacy of our visitors. This Privacy Policy document contains types of information that is collected and recorded by Nora Agents and how we use it.

1. Information We Collect

We collect information you provide directly to us when subscribing to our services, interacting with our AI assistants, or submitting inquiries. This may include:

• Contact information (such as name, email address, phone number).
• Business details (such as company name, operating hours, service listings).
• Chat logs and dialogue histories generated through interactions with our AI demo chatbots.
• Billing and credit card details (processed securely via Stripe; we do not store your complete payment information on our servers).

2. How We Use Your Information

We use the information we collect in various ways, including to:

• Provide, operate, and maintain our web application and AI agents.
• Improve, personalize, and expand our services.
• Understand and analyze how you use our website and custom AI agents.
• Develop new products, services, features, and functionality.
• Communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the website, and for marketing and promotional purposes.
• Process your transactions and manage your subscription through Stripe.
• Find and prevent fraud.

3. Stripe Payments and Security

All subscription payments are securely processed through Stripe. Nora Agents does not directly collect, store, or transmit your credit card numbers. Your payment details are submitted directly to Stripe, which is certified to PCI Service Provider Level 1 standards.

4. GDPR and CCPA Data Protection Rights

We want to ensure you are fully aware of all of your data protection rights. Every user is entitled to the following:

• The right to access – You have the right to request copies of your personal data.
• The right to rectification – You have the right to request that we correct any information you believe is inaccurate.
• The right to erasure – You have the right to request that we erase your personal data, under certain conditions.
• The right to restrict processing – You have the right to request that we restrict the processing of your personal data, under certain conditions.
• The right to object to processing – You have the right to object to our processing of your personal data, under certain conditions.
• The right to data portability – You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

5. Contact Us

If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us at support@noraagents.com.